Privacy Policy

Sure-Fi Inc. (“Sure-Fi,” “we,” “us”) respects your privacy. This policy explains what information we collect and how we use it across our website, admin tools, Facebook/Instagram integrations, and text messaging communications.

Information We Collect. We collect information you provide directly (such as name, email, phone number, and business details), information generated through your use of our services (such as order history and account activity), and information obtained through connected platforms including Meta’s Facebook and Instagram APIs when you or your business authorizes that connection. This may include Page or Instagram business account identifiers, engagement metrics, and content you or we publish through those integrations.

How We Use Information. We use collected data to operate and improve our services, manage customer and partner relationships, publish and schedule approved content to connected social media accounts, send account-related and transactional text messages, and comply with legal obligations.

Facebook and Instagram Data. Data obtained through Meta’s Graph API is used solely to support the features you authorize, such as content publishing and performance insights, and is not sold or shared with third parties for advertising purposes. We retain this data only as long as needed to provide the service or as required by law.

Text Messaging Data. If you opt in to receive text messages from us (including through our GoTo Connect texting integration), we collect your mobile number and message content to deliver the communications you’ve requested.

Data Sharing. We do not sell personal information. We may share data with service providers who help us operate our platform (such as Meta and GoTo Connect) strictly to provide the services you’ve requested, or when required by law.

Data Security. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your Rights. You may request access to, correction of, or deletion of your personal data by contacting us at support@sure-fi.com. See the Data Deletion Instructions for details on removing data associated with Facebook or Instagram integrations.

Changes to This Policy. We may update this policy periodically; the effective date will be revised accordingly. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us. Questions about this policy can be directed to support@sure-fi.com.

Sure-Fi Inc.
116 E 800 S.
Smithfield, UT 84335

SMS/Text Messaging Privacy Policy Addendum

This addendum applies specifically to SMS/MMS communications sent or received through Sure-Fi’s GoTo Connect texting integration.

Consent. By providing your mobile number and opting in (for example, by submitting a form, replying to a message, or verbally agreeing), you consent to receive text messages from Sure-Fi related to customer support. Consent is not a condition of purchasing goods or services.

Message Frequency. Message frequency varies depending on your interactions with us.

Message and Data Rates. Message and data rates may apply.

Opt-Out. Reply STOP to opt out. Reply HELP for assistance.

Carrier Liability. Carriers are not liable for delayed or undelivered messages.

Data Use. Mobile numbers and opt-in information are not shared with third parties for marketing purposes. Numbers collected for texting are used solely to facilitate the communications you’ve requested.